1.Q: When do you send my order?
A:After your payment is done,we will use high quality vevet pouch to pack your jewelry and send it out within 48 hours.
2.Q:How long can I received the products?
A:Usually the shipping time is 10-40 days (5-20 days via Epacket).
3.Q:Can I get a discount?
A:For all our products,if your order more than 2 pieces.You will get extra 5% discount.
4:Q:What is this material?
A:We are only selling genuine 925 sterling silver jewelry.Our jewelry is made of 925 sterling silver.
5.Q:What ring size do I fit?
A:Could you please tell me how much your finger cicumference is ? And then we will solve the problem for you .
6:Q:What to do if this product is damaged?
A:If there is any quality problem in 30 days after you recevied the parcel , we promise will send a new item or refund you full payment.
7:Q:Can I get a gift?
A:If we have a honor to do business with you again,Please leave us a message,We will send you an extra gift.
8:Q:What kind of logistics do you have?
A:We have a common way of logistics:Aliexpress Shipping,Sun You Economic Air Mail,4PX Singapore Post OM Pro,China Post Registered Air Mail,Special Line-YW(usually the shipping time is 15-55 days,)Epacket(usually the shipping time is 5-20 days)
9:Q:How to maintain the 925 sterling silver jewelry?
A:1. We suggest safely keeping your fine jewelry away from water, sweat, chemicals or hitting other hard objects to ensure the luxurious shine lasts for a very long time.
2.If you have any questions or problems with your order, please don’t hesitate to contact us. Our customer service makes the difference because we care and are committed in providing you with excellent service.